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INDUSTRIES / MARKETPLACES & GIG ECONOMY

Trust between strangers, verified in seconds.

Verify buyers, sellers and gig workers the moment they join — keep bad actors out, meet platform-liability rules, and let genuine users onboard without friction.

Seller & worker KYCMulti-account abuseAge checksTrust & safety
Emirates NBDMashreqe&duADCBCareem
~20s
Median onboarding
95%
First-try pass
-60%
Fake accounts
190+
Countries covered
The challenge

Open platforms attract bad actors.

TRUST & SAFETY

Fake & duplicate accounts

Fraud rings spin up throwaway buyer and seller accounts, abuse promos and re-register after every ban.

LIABILITY

Platform liability

You are increasingly accountable for who transacts, who drives and who is old enough to use the service.

CONVERSION

Friction kills supply

Sellers and gig workers abandon long, clunky verification — every dropped onboarding is lost supply.

How it works

One flow, end to end.

01

Join

A new seller, buyer or worker starts onboarding in your app.

02

Verify

Document, face and liveness checks confirm a real, unique person.

03

De-duplicate

Biometric and device signals catch repeat and banned actors.

04

Activate

Approve trusted users instantly; route the rest to review.

Use cases

Built for every flow in Marketplaces.

SELLERS

Seller onboarding (KYB-lite)

Verify individual and business sellers before they list or get paid out.

Payout-ready
GIG WORK

Gig & driver verification

Confirm identity — and right to work where required — before the first shift.

~20s onboarding
BUYERS

High-value buyer checks

Step up verification for high-value or high-risk transactions only.

Risk-based
AGE

Age-restricted goods

Verify age for alcohol, vaping, ticketing and other restricted categories.

18+ assured
INTEGRITY

Re-registration defense

Detect banned users trying to return under a new account.

-60% fakes
COMMUNITY

Verified badges

Give genuine users a verified badge to build trust across the marketplace.

Higher trust
Trust, safety & compliance

Meet your platform obligations without adding friction.

From age-assurance rules to right-to-work and payout screening, Othento gives you the verification evidence to satisfy regulators and payment partners — while keeping genuine users moving fast.

REGULATORY ALIGNMENT
  • Age verification and age-assurance support for restricted categories
  • Right-to-work and identity checks for gig and contract workers
  • Sanctions and watchlist screening for sellers and payouts
  • Privacy-first capture — biometric data never touches your servers
  • Configurable, risk-based flows per user segment
SecuritySOC 2 Type IIISO 27001GDPReIDAS 2.0UAE PASS readyDIFC / ADGM residency
Othento let us verify drivers in about twenty seconds and cut fake accounts by more than half — without slowing down the genuine supply we depend on.
Omar Haddad
Head of Trust & Safety · Regional Marketplace
-60%
Fake accounts
95%
First-try pass
FAQ

Questions, answered.

Yes. Biometric face matching plus device and document signals let you detect when a previously seen or banned user tries to re-register under a new account.

Get started

Bring Othento to your Marketplaces onboarding.